If you have trouble installing, running or using GiftTEK Client, there are several options available:

Use the latest release

GiftTEK is evolving constantly. Problems are fixed, features are implemented. Please download and install the latest GiftTEK Client version.

Always stay up to date by using one of our RSS Feeds. (Coming Soon)

 

Search the FAQ's

The Frequently Asked Questions may contain your question already answered. We periodically compile there the support inquires that come up the most often.

Visit the Forums

Our support forums are visited daily by our staff and by our users. Often an area of brainstorming and problem-solving, you'll find there countless examples and how to's. (Coming soon)

Read the User Guide

The User Guide, also included in the downloaded package, is chock-full of information on the GiftTEK Client functionality and how to enable it. Start with the hands-on Tutorials for a quick, results-oriented intro.

Email the Support Team

We will usually answer your email within 24 hours, but most often within minutes of receiving it, especially if it is something urgent.

We can also take your inquiries over the phone, but usually reply in an email. This is because answering installer questions takes time, it can't be done instantly. Research must be done, issues are reproduced, answers are looked up, etc. But in the end, each of your questions is answered by an actual high-level engineer, not by someone reading a script.

Help us help you

When reporting a problem, please do not forget to tell us what Client version you are using.

Orders and Customers

If you purchased software from us and would like to review your order information, or if you have questions about ordering, payment, or shipping procedures, please login to your merchant account and view your payment history pages.

GiftTEK - Features